Rawa Refund & Return policy

Last updated: September 10, 2026

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At Rawā, every piece is chosen and described with care, and we want you to feel confident in your purchase. Please read this policy carefully before placing an order, as it explains how returns and refunds are handled.

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1. Final Sale Policy

All purchases made through rawaboutique.com or via Instagram DM are final. We do not offer returns, exchanges, or refunds for change of mind, incorrect selection, or similar reasons.

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2. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us at rawa@rawaboutique.com within 48 hours of delivery, including your order number and photos of the item received. We will review each case individually and, where a genuine issue is confirmed, offer a replacement, store credit, or refund at our discretion.

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3. How to Report an Issue

To report a problem with your order, email rawa@rawaboutique.com or send us a message on Instagram with your order details. Please do not use or wear the item before contacting us, as this may affect our ability to assess the issue.

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4. Non-Returnable Circumstances

Because our pieces are handcrafted, natural variations in color, texture, or finish are not considered defects and are not eligible for return or refund.

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5. Contact Us

For any questions about this  Rawa refund and return policy, please reach out to us at rawa@rawaboutique.com.